Speaking3

CONVERSATION IN HOTEL

Handling a Room Reservation

A = Reservation staff B = Mr Chris Scott

A : Good morning Reservation (of Kimuni Hotel), how may I help you?
B : I want to book a room (make a room reservation)
A : When would you like to stay with us?
B : Around the end of this/the year.
A : All right Sir. We have 3 types of room, standard, deluxe, and suite. The price of the standard room is Rp 50.000 (fifty thousand rupiah) per night, deluxe room is Rp 100.000 (one hundred thousand rupiah) per night,
and the suite is Rp 200.000 (two hundred thousand rupiah) per night. What(which) type of room would you like to
book?
B : I want to book a deluxe room for me and my wife.
A : Please wait a moment. I will check if the deluxe room is still available for the end of the year.
………………………………………………
A : All right Sir, we still have deluxe room available for the end of the year. May we know your arrival and
departure date?
B : I will arrive on 27th December and depart on January 03rd.
A : All right Sir I will make a room reservation for you. Could I have/know your name please?
B : Chris Scott
A : Could you spell it for me please?
B : C for Charlie, H for Hotel, R for Romeo, I for India S for Sierra. S for Sierra, C for Charlie, O for Oscar,
T for Tango, T for Tango……
A : All right Mr Scott, I have made a room reservation for you. You will check in on December 27 and check out
on January 03, total 7(seven) nights. I will send the confirmation by fax. Could I have your fax number?
B : I am sorry I don’t have fax.
A : How about email?
B : Yes, this is my email address : scott@yahoo.com
A : Thank you. I will send the confirmation by email.
B : Thank you

Handling Check In (I)

A : Receptionist B : Mr Chris Scott

A : Good morning. Welcome to Kimuni Hotel. May I help you?
B : Good morning. I want to check in.
A : Do you have a reservation/Have you got a reservation?
B : Yes, under (the name of) Chris Scott.
A : Please wait a moment. I will check it first.
……………………………………………………………..
A : Yes Mr Scott. We have your reservation for one deluxe room. Check in today and check out on January 03,
total 7(seven) nights. Is that correct (in order)?
B : Yes, It’s correct.
A : Could you fill in this registration form, please.
…………………………………………………………….
B : Here you are. (returning the form to the receptionist).
A : Thank you. How will you pay(settle) your bill?
B : Can I pay by credit card?
A : Sure/Certainly. We accept Amex, Visa, Master, BCA and JCB card.
B : I will pay by Visa Card.
A : Could I imprint your card, please/Could I take an imprint of your credit card, please?
B : Sure. Here you are.

A : Thank you.
………………………………………………..
A : Here you are (returning the card to the guest).
B : Mr Scott, your room number is 4425. Here is the room key. Our bell boy will escort you to the room.
Enjoy your stay with us/Have a nice stay with us.

Escorting guest to the room (II)

Arrive in front of the room.

Bell boy opens the door and enter the room first (without luggage), followed by the guest. Bell boy return
to take the luggage.

After putting/placing the luggage

A : Mr Scott, would you like me to explain your room facilities?
B : Yes, please.
A : We start from here.
This is the master switch for the power. Insert your key card here, and the power will be on. If you leave
the room, take your key card from here, and the power in the room will be off.
……………………………………….
This is the telephone, which can be used to make an International Direct Dial (IDD) call. Please press “9”
first and then the telephone number…..
This is the remote control for your television, and your minibar is here. This is the form for the minibar.
Please fill in this form if you take a drink or something from the minibar. And this is the remote control for
your Air Conditioner.
Here is your safety deposit box. Please put your valuable things here. You can read how to use it here.
Now we go to the bathroom….
This is the hot and cold water tap. The red one is for the hot water, and the blue one is for the cold water.
Here there are two bottles complimentary mineral water per day. Tooth brush and tooth paste are here, while
the razor blade is here.
Shower cap is here, and here is garbage bag….
This is the laundry bag, and the laundry form. Please fill in the form if you wish to do the laundry…

A : I think that’s all. Is there any questions?
B : No, thank you.
A : You’re welcome. Have a nice stay with us.

CONVERSATION IN BANK / PERCAKAPAN DI BANK

Changing money

A : Teller B : Visitor

A : Good morning, can I help you?
B : Good morning. I want to change money. What is the rate of USD (US Dollar) today?
A : The buying rate is Rp 9.200 (nine thousand two hundred), while the selling price is Rp 9.500
(nine thousand five hundred). Would you like to buy or sell USD?
B : I want to sell USD into Rupiah.
A : How much?
B : USD 1.000 (one thousand Dollars).
A : Please fill in this form first.
B : Thank you.
………………………………………………………
B : Here is the form, and here is the USD.
A : Thank you. I will count first. Please wait a moment.
B : Can I have hundred thousand notes?
A : I will check first.
……………………………………………………….
A : Sir, here is the money. All are in Rp 100.000 notes. Please count first.
B : Thank you. Can I have a plastic bag?
A : Sorry we don’t have plastic bag. You can use this envelope.
B : Thank you.

Transfering Money

A : Teller B : Visitor

A : Good morning, Sir
B : Good morning. I want to transfer money to Pratama Bank in Surabaya
A : How much?
B : Rp 500.000 (Five Hundred Thousand Rupiahs)
A : Would you like the normal transfer or RTGS (Real Time Gross Settlement)?
B : What is the different?
A : The normal transfer will take 2-3(two or three) working days, and RTGS will take around 3 hours.
B : How about the fee?
A : The normal transfer Rp 5.000 (five thousand rupiahs), dan RTGS Rp 25.000 (twenty five thousand rupiahs)
B : Just the normal transfer
A : Thank you. Please fill in this form first.
B : Thank you.
…………………………………………………………………
B : Here is the form, Madam.
A : Thank you. Can I count the money?
B : All right, here you are.
A : Thank you. Please wait a moment.
………………………………………………………………….
A : Sir, here is the transfer receipt. Please keep well.
B : Thank you.
A : You’re welcome

DAILY CONVERSATION / PERCAKAPAN SEHARI-HARI

Going to Uncle’s House

A : William B : Erick

A : Hello… Erick..!?
B : Oh, hello William.. How are you ?
A : I’m fine. Thank you. How about you ?
B : I’m fine, too. You bring a lot of things. Where do you want to go, anyway ?
A : I want to go to my uncle’s house.
B : Oh, I see.
A : Yes, tomorrow is my uncle’s birthday.
B : Really..!?
A : Yes Erick.
B : And have you buy something special for your uncle?
A : Yes, I have.
B : May I know, what is it?
A : Of course. I bought a very good wallet. Made in Italy.
B : Wow… Your uncle must be happy to receive it.
A : I hope so.
B : By the way, are you alone to go there?
A : Yes, I am.
B : If you don’t mind, I can escort you till there by car.
A : Are you serious…!?
B : Yes, I am.
A : It takes about 2 hours, you know.
B : It’s okay, william.
A : You are very kind to me. Thank you so much, Erick.
B : You are my friend. And don’t be silly.
A : Oh, okay. Please, forgive me.
B : Then, shall we go now?
A : OK.
B : Good. Let’s go now.

Roasted Fish

A : Do you like eating fish?
B : Yes, I like salted fish. How about you?
A : I also like eating fish. I like roasted fish.
B : Where do you usually buy it?
A : If I have time, I usually buy it in a small warung/shop on the beach.
B : What time do you usually go there?
A : It opens from 03.00 PM (three o’clock) until about 10.00 – 11.00 PM (ten or eleven o’clock/PM).
B : How much is it?
A : If it’s small / The small one is, around Rp 20.000 (twenty thousand Rupiahs), and the big one is around
Rp 35.000 (thirty five thousand Rupiahs) up to Rp 50.000 (fifty thousand Rupiahs).
B : Is the price including rice and vegetable?
A : Yes, including rice, vegetable, and hot or sweet sauce.
B : How about (the) drink?
A : Drink is not included. You should pay extra for the drink.
B : One day, please take me there.
A : Yes, my pleasure.
B : Thank you.

Cat

A : Do you have cat at home?
B : Last time I had, but now no. My mother doesn’t like cat. How about you?
A : I have one male cat. The hair is yellow and white. I like him very much. I often play with him.
B : Do you make a special house for him?
A : No, I don’t make it for him.
B : Where does he sleep?
A : More often outside the house. But, if it rains, in the living room.
B : What do you usually feed him?
A : He likes salted fish. Sometimes I buy special cat food for him.
B : Actually I want to have a cat again, but my mother doesn’t allow/prohibit me.
A : Temporary don’t have it first. Maybe later, if she has changed her mind.
B : Thank you for your advice.

Reading a Newspaper

A : Do you often read newspaper?
B : Sometimes. My mother sometimes brings it from her working place.
A : What do you like to read most?
B : I like news most, especially news about other country. Someday I want to go overseas.
A : You should be able to speak English if you want to go overseas.
B : Yes, I will learn it from now.
A : Is there also English lesson in the newspaper?
B : Yes, but very little.
A : Oh ya, what paper do you often read?
B : Pos Kota paper. How about you? Do you also like to read newspaper?
A : Actually I like, but I don’t have newspaper to read. My mother never brings it for me.
B : One day I will bring it for you.
A : Thank you.

 

CONVERSATION AT SCHOOL

Pencil Sharpener

A : Do you bring pencil sharpener?
B : Yes, (I) bring. Here.
A : I borrow for a moment. Mine is brought by my sister.
B : Ya, just use it.
A : How much did you buy it?
B : Two for one thousand.
A : Oh, not so expensive. Please buy two for me / Can you buy two for me?
B : Yes, this afternoon I will buy it for you.
A : Here is the money. Thank you.
B : You’re welcome.

Buying Ballpoint

A : Yesterday I went to Toko 5000 (5000 shop).
B : Toko 5000? What is it?
A : Toko 5000 is a shop which most of the items sold for Rp 5000 atau priced Rp 5000 (five thousand rupiahs).
B : Oh yes? (atau Is it?) I just know. Where is the location?
A : On Gatot Subroto street, not far from my house.
B : What items are sold there (available there)?
A : It’s vary. Starting from school needs, books, papers, ballpoint, and also house tools.
B : What did you buy yesterday?
A : I just bought a dozen of ballpoints.
B : How much?
A : Ya…, Rp 5.000. The name is Toko 5000.
B : One dozen of ballpoints for Rp 5000? So, less than Rp 500 per piece? Is the quality good?
A : Ya.., it’s fair enough/good enough. I bought it/them for me and my brothers.
B : I also want to buy it/them. Can I see one of your ballpoint?
A : Here.
B : Thank you. This afternoon I go there….